Скачать или смотреть 12. ServiceNow Change Management | ITIL Change Process + Live Demo for Beginners

🚀 Learn ServiceNow Change Management Step-by-Step with ITIL Best Practices!

In this comprehensive video, we explore Change Management in ServiceNow—a critical ITIL process for managing risk, improving service reliability, and ensuring structured change execution in IT environments.

Whether you’re a ServiceNow Admin, Developer, ITSM Analyst, or just getting started with Change Management, this tutorial walks you through everything from raising a change request to approval workflows and CAB meetings.

📌 In This Video:

What is Change Management? (Standard, Normal, Emergency Changes)

End-to-end Change lifecycle in ServiceNow

Creating & scheduling change requests

CAB (Change Advisory Board) and approval process

Risk & Impact Assessment

Integrating with Incident & Problem Management

Best practices aligned with ITIL v4

🎓 Ideal for: ServiceNow professionals, ITIL learners, sys admins, and support teams.

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