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TECHNICAL SERVICE BULLETIN
5.0L - Excessive Oil Consumption
19-
2365
05
December
2019
This bulletin supersedes 19-2338. Reason for update: Replace Awareness/Interim Message
Model:
Ford
2018-2020 F-150
Engine: 5.0L
Summary
This article supersedes TSB 19-2338 to update the vehicle model years affected, Service Procedure and
Part List.
Issue: Some 2018-2020 F-150 vehicles equipped with a 5.0L engine may exhibit excessive oil
consumption of greater than 1L (1 quart) in 4,800 km (3,000 mi) with no visible oil leaks. This may be due
to high intake manifold vacuum during some deceleration fuel shut off (DFSO) events resulting in oil being
pulled into the combustion chamber from the crankcase, valve guides, and positive crankcase ventilation
(PCV). To correct the condition, follow the Service Procedure steps to reprogram the powertrain control
module (PCM), install a new engine oil level indicator and change the engine oil and oil filter. The revised
PCM calibration reduces engine vacuum during some DFSO events.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2018-2020 F-150
• 5.0L engine
• Customer concern of excessive oil consumption
Parts
Part Number Description Quantity
JL3Z-6750-E Engine Oil Level Indicator 1
AA5Z-6714-A Oil Filter 1
XO-5W20-Q1SP Motorcraft® SAE 5W-20 Synthetic Blend Motor Oil (All Markets Except
Canada)
As
Required
CXO-5W20-
LSP6 Motorcraft® SAE 5W-20 Super Premium Motor Oil (Canada Only) As
Required
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description Operation
No. Time
2018-2020 F-150 5.0L: Inspect Engine For Oil Leaks Replace The Engine Oil And
Filter And Reprogram the PCM Includes Time To replace The Oil Level Indicator If
Necessary (Do Not Use With Any Other Labor Operations)
192365A 0.9
Hrs.
Page 1 of 2
http://www.fordservicecontent.com/For.... 12/6/2019
Repair/Claim Coding
Causal Part: 6006
Condition Code: 42
Service Procedure
NOTE: Oil usage is normally greater during the first 16,000 km (10,000 mi) in service. As distance
traveled increases, oil usage generally improves.
1. Inspect the engine for visible oil leaks. Are any oil leaks present?
(1). Yes - this article does not apply. Refer to the Workshop Manual (WSM), Section 303-00.
(2). No - proceed to Step 2.
2. Is the vehicle built on or before 04-Oct-2019?
(1). Yes - replace the engine oil level indicator. Proceed to Step 3.
• Note: The new oil level indicator uses a wider 1.9 liter (2 quart) normal operating range. This
engine has been fully tested and validated for performance and durability with the oil level
within this operating range.
(2). No - proceed to Step 3.
3. Drain the engine oil and replace the oil filter.
(1). Fill the engine with oil to bring the oil level up to the MAX fill line on the oil level indicator.
4. Reprogram the PCM using the latest software level of the appropriate Ford scan tool.
NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift
strategy which allows the vehicle's computer to learn the transmission's unique parameters and
improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning
process. This relearning process may result in firmer than normal upshifts and downshifts for
several days.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.