The Business Writing Politeness Playbook - The 5 Cs of Professional Writing: Part 4: Courteousness

Have you wondered if your emails secretly offend people?

When you think of impolite business communication, you might picture messages that scream in all caps or are filled with exclamation points. But sometimes, rudeness goes beyond the obvious faux pas.

How do you ensure your business writing is polite, respectful, and professional?

See some politeness pointers that might have made Emily Post proud.

What are some of your favorite ways to project politeness in your business writing? Let me know in the comments.

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About Michelle ℹ️

Host Michelle Troutman owns Classy Writing, which creates quality custom copy for service providers to help them reach their ideal customers.

The copy connects with respect for customers. It expresses empathy for their problems and can persuade the right clients -- those who value you and your work -- to contact your business to resolve them.

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