Скачать или смотреть Workshop - Raising The Bar: Elevating The Customer Experience From Average to Extraordinary

This video shares a brief overview of Theo Gilbert-Jamison's Customized Workshop on Raising the Bar: Elevating the Customer Experience from Average to Extraordinary.

The purpose of this workshop is to provide employees with the skill, knowledge, and confidence needed to consistently provide world-class service!


Some of the topics covered in our RTB workshop include:
• Defining Service Excellence
• Anticipating Needs to Exceed Expectations
• 11 Simple Ways to Create Customer Loyalty & Delight
• Finding Purpose in your work
• And Applying What you have Learned


http://www.psbydesign.com Performance Solutions By Design helps organizations create and sustain a culture of Service Excellence via Training Gap Analysis, Instructional Design, Workshop Facilitation. PSBD also develops and creates customized training videos for organizations to elevate the customer experience from average to extraordinary

Performance Solutions By Design Specializes in helping organizations in all levels of Service Excellence topics like Service Recovery, Team Huddles, Accountability Training etc. find out more at http://www.psbydesign.com Learn more about our Customized Video Branded Training Programs

Performance Solutions by Design is an elite consulting firm that caterers to luxury and premium brands with an emphasis on transforming organizations to create the ultimate customer experience. We specialize in helping organizations achieve and sustain a culture of Service, Performance, and Operational Excellence. We offer our clients an innovative, yet comprehensive approach to elevating customer loyalty and bottom-line results through 100% employee engagement.