Скачать или смотреть 143 | HOA Board Heroes: How Education & Persistence Protect Your HOA

Great HOA Boards don’t happen by accident. Learn how education and persistence protect association communities from costly mistakes!
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Strong HOAs are built by board members who are willing to learn, ask questions, and stay persistent even when decisions are difficult. In this Board Heroes episode, Robert Nordlund interviews Candice Scanlon about how education, training, and steady leadership helped her association navigate insurance risks, deferred maintenance, major repairs, and financial challenges. Learn why informed boards make safer choices, how persistence prevents disasters, and how everyday volunteers quietly protect their communities!
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About Association Reserves:

Association Reserves is the nation's premier provider of reserve studies, reserve funding plans, and financial guidance for HOAs and community associations. Established in 1986 by Robert Nordlund, PE, RS, Association Reserves set the gold standard for reserve funding practices, playing a key role in developing the National Reserve Study Standards.

With offices strategically located nationwide, including specialized branches in California and the Pacific Northwest, Association Reserves serves thousands of communities across the U.S., including condominiums, homeowner associations, resorts, schools, private clubs, municipal facilities, and commercial properties.

Our experienced team delivers comprehensive services such as full reserve studies, updates, interactive funding tools like uPlanIt, expert witness services, and customized reserve management consulting. Utilizing our industry-leading cash-flow reserve methodology, we help associations budget responsibly, minimize special assessments, and protect property values.

Association Reserves is dedicated to educating and empowering community leaders through resources like our HOA Insights podcast, live webinars, eBooks, and practical guides. Each year, we provide financial clarity to thousands of associations, ensuring they remain compliant, financially sound, and prepared for the future.
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00:00 Why does education matter for HOA board members?
00:31 What makes someone a true HOA Board Hero?
01:01 How did Candice first get involved in HOA leadership?
04:19 Why did earthquake insurance become her first mission?
06:19 How does research help boards make better decisions?
08:17 What happens when experts give conflicting advice?
09:58 Why does deferred maintenance cost more later?
11:13 How can boards reduce internal friction?
12:06 Why is patience essential for major projects?
14:50 How does persistence change board outcomes?
15:17 How did training reveal hidden electrical dangers?
17:15 Was replacing panels worth the cost?
19:00 How do safety risks affect insurance decisions?20:37 Ad Break - FiPhO Credit Score
21:08 How do boards communicate major expenses to homeowners?
24:33 Why is transparency critical during special assessments?
25:56 Why should boards see repairs as investments?
27:43 How can homeowners prepare for wildfire and loss?
29:19 Why must boards plan for unexpected repairs?
31:22 How does community outreach strengthen leadership?
33:20 What final advice helps boards succeed long term?

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