Скачать или смотреть How to handle difficult conversations at work | Line manager essentials

65% of managers say that dealing with personality clashes is their toughest workplace challenge.

Part of Breathe’s training on effective communication skills, this video helps managers build confidence in tough conversations.

If you’re looking for communication workshops that improve clarity, empathy and confidence, this is a great place to start.

In this Breathe Growth Academy: Line Manager Essentials video, Lizzie Benton, culture coach and Founder of Liberty Mind, explains why the conversations we avoid are often the ones that matter most - and how to approach them with clarity, confidence, and respect.

Handled well, tough conversations don’t damage relationships - they strengthen them.

💡 What you’ll learn:

Why managers avoid difficult conversations - and how to stop

The 3-minute prep method for clear, confident discussions

The Respect Check framework for fairness and professionalism

How to balance empathy with accountability

Simple scripts to help you start and close tough conversations

🎓 About this course
This video is part of Breathe’s Growth Academy: Line Manager Essentials - a practical training series to help managers communicate clearly, handle conflict, and build stronger, more trusting teams.

📘 Download the free toolkit:
👉 Tackling difficult conversations toolkit - available in the Resources section - https://www.breathehr.com/en-gb/growt...

💬 Featuring:
Lizzie Benton - Culture Coach and Founder of Liberty Mind - https://libertymind.co.uk/
In partnership with Breathe HR Software

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