Скачать или смотреть Why You Should Always Document Work Conversations

Oh, and of course, document the conversation, always. Not just to protect yourself legally, but to create a shared reference point. It helps you follow up, track progress, and take next steps if that's what's needed. You're not being harsh, you're being responsible. And most people, even if they're upset in the moment, will appreciate the clarity.

#documentation #documents #filekeeping

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