Скачать или смотреть Genesys Administrator Training | Workforce Management with Genesys Cloud CX Training

Welcome to our Genesys Cloud CX Customized Training for Workforce Management (WFM)! In this video, you'll learn how to transform your contact center’s scheduling and workforce management processes using Genesys Cloud CX.

What You'll Learn in this Training:

Introduction to Workforce Management: Understand the basics and how WFM can optimize your operations.

Automated Scheduling and Benefits: Discover how automated scheduling can save time and improve efficiency.

WFM Features Breakdown: Dive into the features that make Genesys Cloud CX a powerful tool for managing agents and forecasting.
Flexible Subscription Levels: Explore different subscription levels that fit your business needs.

Bonus Offer:
🚀 Join our 5-day live training and get 50% OFF! Don't miss out on this amazing opportunity to learn through engaging AI animations and get hands-on experience.

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