Improving Patient Experience - Bill Doherty - Compassion & Courage - Episode 145

Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast
Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPod...

In this episode, Marcus is joined by Bill Doherty, the founder of International Conference Development (IDC), which helps organize impactful conferences for healthcare professionals.
Highlighting how being a caregiver to his mother made him realize the healthcare system needs to improve, Bill outlines his mission to transform the patient experience by delivering impactful conferences. He also discusses how he is making an impact with ICD by exploring topics such as patient experience, physician suicide, healthcare equity, and hospital at home.
Bill also shares the importance of fostering collaboration amongst coworkers and peers and announces the dates of his upcoming conferences.

Key Moments:
00:00 – Introductions
00:40 – Marcus and Bill talk a little about Bill’s career.
04:45 – Marcus asks how Bill got into healthcare specifically.
06:45 – Bill shares times where he got to walk out compassion and help his partner through cancer treatments.
10:47 – Bill talks a little about how he his professional experience with ICD through his personal experience lens.
17:02 – The two talk about burnout and building community through ICD’s conferences.
19:30 – Rapid-fire question. Bill would leave people with “Love one another.”
25:09 – Thank yous and goodbyes!

Resources for you:
More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
Learn more about ICD Events: https://www.icdevents.com/
Learn more about the upcoming conferences: https://icdevents.com/in-person-confe...
Connect with Marcus on LinkedIn:   / marcusengel  
Connect with Bill Doherty on LinkedIn:   / bill-doherty-a856b812  
Learn more about Marcus’ Books: https://marcusengel.com/store/

More About Bill Doherty:
Bill Doherty is a global events and media executive with a 30+ year track record of success. He is the Founder and CEO of International Conference Development (ICD), a company that creates targeted content and events that make an impact and attract healthcare professionals from around the world.

Date: 6/3/2024
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 143 – Improving Patient Experience - Bill Doherty