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How to Greet Guests | Restaurant Server Training

The greet matters more than most people think. It’s not just about saying hello—it’s about setting the tone for the entire dining experience. In this restaurant server training video, we cover how to greet a table in a high-volume, semi-casual setting, and why that first 30 seconds with your guests can make or break the shift.

You might never see these guests again, but for the next couple of hours, you will be interacting a lot. A strong, clear, personable greet lays the foundation for good rapport, smooth communication, and better tips. Hospitality starts here.

That said, this video just scratches the surface. The topic deserves more time and detail than a quick walkthrough can offer. If you want to dive deeper, grab the free downloadable e-book below that covers the greet in far more depth.

Part of the Real Server Training complete playlist for high-volume, semi-casual restaurants:
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