Скачать или смотреть Right at Home Executive Update | Margaret Haynes

Jen Chaney spoke with Margaret Haynes, CEO of Right at Home, who discussed the recent annual conference, "Home Improvement," the celebration of 30 years as a brand, and 25 years of Right at Home franchising. The Home Improvement Conference had over 600 attendees, including franchisees and their teams, and featured sessions on leadership, generational differences, and best practices. Haynes emphasized the importance of passion in senior care, noting it's a 24/7 business. She advised new franchise owners to start with one territory to avoid being overwhelmed and to stay engaged with the support system. The conference also celebrated the National Caregiver of the Year, highlighted the impact of caregivers, and the importance of franchisee feedback in strategic planning.

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00:03 Intro & Background
03:01 Home Improvement Conference Overview
07:08 Celebrating National Caregiver of the Year
08:15 Proudest Conference Moment - Allen Hagar
10:32 25 Years of Franchising - Original Owners
11:00 The Passion Needed to be a Right at Home Owner
15:56 People-Centered Business
17:00 Building a Profitable, Sustainable Business
19:44 Balancing Short-term Goals with Long-term Vision
25:18 Franchisee Involvement in Strategy
27:41 Advice for New Franchise Owners
29:51 New territory vs resale territory

Available Territories Map:
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