Скачать или смотреть Send Customer SMS Replies Directly in Intercom | CommPeak Tutorial

#CommPeak #IntercomTutorial #SMSTutorial #customersupport
Easily send SMS responses directly from your Intercom help desk conversations using the CommPeak integration. In this quick tutorial, you’ll learn how to locate the CommPeak tab, select an approved Sender ID, and send messages to your customers without leaving Intercom.
What you’ll learn in this tutorial:
✔ How to access the CommPeak tab in Intercom’s Details sidebar
✔ How to pin CommPeak to your conversation view for quick access
✔ How to select approved Sender IDs from your TextPeak account
✔ How to send SMS responses directly from an Intercom conversation
✔ How to confirm message delivery in the conversation thread
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⏰ Timecodes⏰
00:09 – Opening the conversation in Intercom
00:19 – Locating and pinning the CommPeak tab
00:29 – Selecting a sender ID
00:36 – Entering the contact’s phone number
00:39 – Writing your message
00:42 – Sending the SMS
00:45 – Viewing confirmation in the conversation
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⭐️ Need More Help or Want to Learn More?
Visit our Documentation and Developer Hub for more tutorials and guides:
https://support.commpeak.com
Leave a message for the Sales team:
https://www.commpeak.com/contacts#con...
Learn more about communication solutions from CommPeak:
✔ Predictive Dialer – https://www.commpeak.com/services/dialer
✔ SMS and Messaging Platform (TextPeak) – https://www.commpeak.com/services/tex...
✔ Cloud PBX – https://www.commpeak.com/services/hos...
✔ VoIP Services – https://www.commpeak.com/services/voip
✔ DID Numbers – https://www.commpeak.com/services/vir...
✔ LookUp – https://www.commpeak.com/services/lookup
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🔥 Why Use CommPeak’s Predictive Dialer?
Double your call center's reach with predictive dialing bringing together skilled agents, leads, and good timing to transform every conversation into an opportunity.
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🚀 More CommPeak Services to Power Your Communication
✅ SMS and Messaging Platform (TextPeak) – The easy way to manage conversations and campaigns in one platform. Handle messaging at scale, ensure global delivery, and manage customer replies with an omnichannel inbox.
✅ Cloud PBX – A cloud-based phone system fully synced with the way you work. Everything you need to manage business calling at scale: supports teams, connects to your existing tools, provides live monitoring, and keeps operations running smoothly from any location.
✅ VoIP Services – SIP trunking designed for global growth and high call center demand providing secure, high-quality voice connectivity with Premium A-Z VoIP services, flexible routing, and built-in cost management, perfect for scaling high-performance operations.
✅ DID Numbers – Connect globally with DID Numbers. Access DID numbers for global reach, local presence, and cost-effective communication in every market.
✅ LookUp – Validate numbers to reach active leads faster. Stop wasting time and budget on unreachable numbers. Start calling active numbers instead. LookUp helps you reach live leads and run more effective campaigns.
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#IntercomTutorial #SMSTutorial #customersupport #TextPeakIntegration