Скачать или смотреть 🚀 How Village Roadshow Theme Parks Uses VoC to Drive Customer-Centric Growth

Want to know how Village Roadshow Theme Parks (VRTP) harnesses customer feedback to fuel growth and enhance guest experiences? 🎢

In this webinar from the Insightful Leaders series, Robert Young, Commercial Insights Analyst at VRTP, and Ryan Stuart, CEO of Kapiche, break down the company’s Voice of the Customer (VoC) strategy. Learn how VRTP uses CX metrics like NPS and operational data to shape decisions, drive cross-departmental alignment, and create happier guests.

💡 Key Takeaways:
✅ How VRTP integrates VoC insights into daily operations & long-term strategies
✅ Best practices for communicating customer insights across all levels of an organization
✅ Measuring the ROI of customer experience initiatives
✅ Real-world success stories & lessons learned

📢 Don't miss this opportunity to gain actionable strategies for your own VoC program!

💬 Let’s Connect!
🌐 Website: https://www.kapiche.com/
👤 LinkedIn:   / kapiche  

Visit Kapiche.com to learn how to connect customer insights to real business outcomes.

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