Скачать или смотреть The Bank Playbook for AI-First Customer Experience | AMERICAN BANKER PARTNER INSIGHTS

🔗 Full video: https://www.americanbanker.com/leader...

Fast, frictionless digital banking is just the beginning. In this episode of American Banker Leaders, Srini Venkatramani — Head of Product, Technology and Customer Operations at Blend — joins Michael Moeser to break down the next evolution in banking: AI-powered onboarding, lending, and customer experience.

🔍 What you’ll learn:

1. How to rethink onboarding, loan origination, and cross-selling for the digital age

2. Why unified, AI-driven platforms are key to lowering costs and boosting ROI

3. Real-world success stories from banks and credit unions using Blend

4. Actionable steps to implement AI and improve customer experience

Whether you're a banking exec, fintech leader, or CX strategist, this conversation delivers a roadmap for staying ahead in a fast-evolving industry.

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