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How to Reset the Photoconductor Page Count on a Lexmark X26x and X36x Series Printer.

Steps Action
1 Power off the MFP.
2 Press and hold both the and below the display panel.
3
Power on the MFP while keeping both of these buttons held down. Keep both buttons held down as the printer boots up until 'Performing Self Test' displays. At this point, let go of the buttons.

Note: This may take up to one minute. A new menu should appear: the Configuration Menu. If it does not display, please repeat the steps above.

4
To navigate through the menu options, use the and , then press to select the Reset PC Count. It should reset the PC counter.

Note: The reset photoconductor counter clears any warnings or 'photoconductor exhausted' messages. This operation should be performed only after a new photoconductor unit has been installed.

5
To exit from the Configuration Menu, select to return to the root menu. Press or until Exit Config Menu item is displayed; press to exit the Configuration Menu. The MFP will restart and return to its regular printing mode.

Note: Alternatively, you can choose to exit the Configuration Menu by powering off the MFP and letting it sit for ten seconds. Then power the MFP on again as you normally would; i.e., without holding down any buttons.