Скачать или смотреть First Step Domestic and Sexual Violence Crisis Center

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https://www.mibluedaily.com/stories/c...

It’s impossible for First Step to serve more than 7,000 survivors of domestic and sexual violence annually without its 24/7 crisis helpline. Shelter, counseling and other key services for Wayne County survivors are facilitated through that first phone call. It’s quite literally the first step many Detroit-area women, children and men can make to escape their situations and find peace.

Call volume has rapidly increased over the years for First Step, a non-profit organization that’s worked to build safer communities in Wayne County since 1978. Knowing how crucial its 24/7 helpline is in creating positive outcomes for survivors, First Step knew it needed more resources to support the helpline and the crisis intervention team staff that run it.

First Step Executive Director Lori Kitchen-Buschel said a recent Blue Cross Blue Shield of Michigan (BCBSM) grant of $50,000 will allow First Step to integrate an advanced technology phone system, as well as hire additional dedicated employees to help run and operate it as a “seed investment”.
The Wildix telecommunications operating system should help First Step reach more survivors of domestic and sexual assault and field their calls in a more thoughtful, comprehensive way.

Blue Cross Blue Shield of Michigan, a nonprofit mutual insurance company, is an independent licensee of the Blue Cross and Blue Shield Association. BCBSM provides and administers health benefits to more than 4.4 million members residing in Michigan in addition to employees of Michigan-headquartered companies who reside outside the state.

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