Скачать или смотреть Building Custom Phone Systems with Twilio for AI Voice Agents 📞

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*How to Build Custom Phone Systems in Twilio for AI Voice Agents - Complete Tutorial*

In this video, I show you how to build a professional phone system in Twilio that seamlessly integrates AI voice agents into any business. This solution saves money and provides a more reliable alternative to traditional forwarding methods.

*🎯 What You'll Learn:*
Why direct phone forwarding to AI agents often fails (20+ second delays)
How to build a custom IVR system using Twilio Studio's drag-and-drop interface
Creating phone menus (Press 1 for Sales, Press 2 for Support)
Routing calls to multiple agents with failover to AI
Connecting your Vapi AI agents to Twilio phone numbers
Using JSON imports to quickly build phone systems with AI assistance

*💰 Cost Savings Breakdown:*
Vapi agents: 13¢/minute
Twilio inbound calls: 0.4¢/minute
Save over 90% on your phone costs!

*⏱️ Timestamps:*
00:00 Introduction - Why custom phone systems matter
00:09 Real client example - Painting company setup
00:38 The RingCentral forwarding problem
02:00 The Twilio Studio solution
03:02 Cost comparison & savings
03:38 Live demo of the phone system
04:49 Building with Claude AI & JSON
05:36 Step-by-step Twilio Studio setup
06:36 Connecting Vapi phone numbers
07:44 Customizing voice and messages
08:31 Testing the complete system

*🔧 Tools Used:*
Twilio Studio (drag-and-drop phone builder)
Vapi (AI voice agents)
Claude AI (JSON generation)

*💡 Key Benefits:*
No more 20-second connection delays
Separate agents for different departments
Built-in redundancy and failover options
Professional IVR experience
Massive cost savings

*📌 Pro Tips:*
Port numbers directly to Twilio (4-6 weeks)
Use this method as interim solution during porting
Keep agents separated by function (sales, support, etc.)
Always test your flows before going live

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