How to Move Beyond the Help Desk | IT Career Advancement

Most IT pros start out as Help Desk specialists and many make great careers out of it. Help Desk jobs help you start growing your technical and professional skills by facing new challenges every day and learning to support and effectively communicate with users. And while it can be a fulfilling career for some, a lot of IT pros start out in Help Desk before advancing into an IT specialization. If you’re looking to get out of Help Desk, there are some things you can start doing right now to help you reach your goal. Check out this episode of How to Get Started in IT to hear Mike Rodrick’s tips for moving beyond the Help Desk.

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