Скачать или смотреть Alaska Airlines COO on Crisis Management and IT Outages | Airlines | Skift

In this clip from Skift Aviation Forum, Alaska Airlines Chief Operations Officer Jason Berry talks about what it is really like to run an airline when no two days look the same. From FAA-driven schedule reductions to a fuel pipeline shutdown and an IT outage in his first month, he explains how experience, perspective, and clear priorities help the team navigate disruption with guests and employees in mind.

Berry also addresses Alaska’s recent IT outages and the broader cybersecurity concerns facing the industry. He shares that Alaska has brought in Accenture to review and strengthen its systems, emphasizes that the outages this summer and fall were unacceptable, and underscores the airline’s commitment to doing better and building more resilient operations.

Read more here: https://skift.com/2025/12/03/alaska-a...