E9 – AI’s Double-Edged Sword: Vigilance and Innovation with Kevin Shamoun

Kevin Shamoun, Vice Chair of the Artificial Intelligence (AI) Committee for the Electronic Transaction Association (ETA) and SVP Product & Innovation at Fortis, dives into the critical and sometimes alarming implications of AI development, emphasizing the importance of vigilance as AI begins to develop its own languages. Kevin shares his experiences and insights from his extensive work with ETA and his recent appearance on an AI panel at ETA Transact 2024, discussing the intersection of AI and the payment industry, and the potential for generative AI to revolutionize technology and daily life. From enhancing customer experiences to the looming threats of AI-generated fraud, this episode explores the dual-edged sword of AI advancement and the ethical considerations it demands.