How to Manage Difficult Employees: Proven Strategies for HR and Managers

Managing difficult employees is a challenge every HR professional and manager faces. In this video, we explore effective strategies to handle different types of difficult employees, including the “Slacker,” the “Passive-Aggressive,” the “Know-it-All,” and the “People-Pleaser.”

Learn how to understand the root causes of their behavior, set clear expectations, and shift accountability to empower them to find solutions. Whether you're dealing with employees who miss deadlines, overstep boundaries, or create a toxic atmosphere, these tips will help you foster a positive and productive work environment.

Watch as we provide actionable examples and specific phrases to use in your conversations, ensuring you gain full commitment from your team. If you're looking for practical advice on managing difficult employees, this video is for you!

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Chapters:
00:00 Introduction: Managing Difficult Employees
00:33 The Cost of High Turnover
00:54 The Importance of Behavioral Change
01:09 Case Study: Travis Kelsey and Andy Reid
02:08 Understanding Employee Behavior
02:35 Managing the People Pleaser
04:18 Handling the Know-It-All
05:46 Dealing with Passive Aggressive Behavior
07:10 Addressing the Slacker
09:01 Effective Communication Strategies
10:49 Conclusion: Empowering Employees to Succeed

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