Скачать или смотреть CX-PRO™ Customer Experience (CX) Foundations and Certification Training

The CX-PRO training and certification course recognizes your knowledge and experience with the profession’s fundamental practices and will make you stand out to both your current and future employers and be well-positioned to advance your career. This course brings those fundamental elements of CX to the forefront to better equip you within your role as a business professional to lead and manage within a customer-centric framework.

Through formalized and structured training in the essentials of customer experience, you will develop a more substantial knowledge base around CX principles that will provide you with a broader and more insightful business perspective along with best practices for achieving a world-class reputation for your organization. Successful completion and passage of a post-course online exam will earn the participant their CX-PRO Certification.