Graco RoadMaster Jogger Folding Mechanism Malfunction

Graco RoadMaster™ Jogger Folding Mechanism Malfunction
We never heard back from Graco after multiple attempts of showing this video link to customer service and were incredibly disappointed with their attempt to rectify the issue. They reported they couldn't view a YouTube video and we feel that the person communicating with us was dishonest in their answer.

We have been unable to use the stroller on our outings for over a year and are truly disappointed with the Graco Brand, which is unfortunate, because we truly loved this Stroller until there was a problem, and the customer service left us hesitant for any future purchases.

We voided the warranty here:    • Graco RoadMaster Jogger Folding Mecha...  

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