Building Careers with Empathy with Scott Hanselman

In this month's episode, Steve Carroll, the director of development for the .NET team, interviews Scott Hanselman the Community Program Manager Lead for the .NET team about his career. Scott is a big believer in using the power of empathy and in this conversation he uses that power across the various skills necessary to be a successful programmer and program manager.

0:00 - Scott's role at MS
2:30 - Scott career overview -
5:25 - Finishing his degree while working while teaching
8:26 - Learning to be a consultant and what a CTO does
11:00 - meeting the early dot net team and coming on board
12:00 - the "warm" intro - the transitive property of friendship and opening doors for others
14:35 - being non-denominational in tech religions and strong fundamentals of scale
16:20 - knowing one layer deeper in the stack than your neighbors and sharing knowledge
18:00 - learning uncool tech, what's in common across stacks, and appreciating the history of computer science
22:40 - difference between a mentor and a sponsor and finding one, being intentional
25:03 - being shown the ropes by a CTO sponsor, learning to navigate the room
26:43 - learning to navigate one layer down from his non-technical parents
29:10 - learning how to be a PM - building extreme empathy
31:53 - how did Scott learn to do empathy? Moving across worlds and practice
35:45 - Learning to do technical communication well -
37:17 - Using comedy, comedy as empathy, the value of improv
40:17- "rubber duck" programming
42:31 - being the person who admits they don't know, helping junior people in meetings by asking their questions
45:14 - Scott's most valuable career advice - "don't waste your keystrokes"

For more videos head over to - https://channel9.msdn.com/Shows/Caree...
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