Retail Sales Training: Part 2: Find Something In Common

In my retail selling system, the second stage is where you build trust, long before the customer commits to the product. The more we have in common with someone, the easier it is to develop a selling relationship. It's what I call Windows of Contact.

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Bob Phibbs is the Retail Doctor. He works with retailers of all sizes, helping them build a store customers love and moves merchandise. As a speaker, trainer, and author, Bob shares his unique selling system that drastically increases the key performance indicators for his customers who have brick and mortar stores.

If you've been successful as a retailer at some level, and you're ready to sell more full-price merchandise, train your crew to sell without selling, and enjoy profits you’ve only dreamed of, Bob’s your guy.
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