Скачать или смотреть [Hindi] - [1] Introduction to Omni-Channel in Salesforce | Best for Beginners |

Unlock the power of Omni-Channel in Salesforce with this simple, beginner-friendly explanation in Hindi! 🚀
In this video, you’ll learn what Omni-Channel is, why it’s important, and how it works using an easy real-world example. Perfect for Salesforce Admins, Developers, and beginners who want to understand Service Cloud routing.

🎯 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐋𝐞𝐚𝐫𝐧:
What is Omni-Channel in Salesforce?
How Omni-Channel automatically sends cases and chats to agents
Real-life example (Mobile company scenario)
Key benefits for support teams and customers

💡 𝐀𝐟𝐭𝐞𝐫 𝐰𝐚𝐭𝐜𝐡𝐢𝐧𝐠 𝐭𝐡𝐢𝐬 𝐯𝐢𝐝𝐞𝐨, 𝐲𝐨𝐮’𝐥𝐥 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝:
How Salesforce Omni-Channel helps distribute work equally, handle requests faster, and improve customer satisfaction.

📘 𝐑𝐞𝐥𝐚𝐭𝐞𝐝 𝐓𝐨𝐩𝐢𝐜𝐬 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐄𝐱𝐩𝐥𝐨𝐫𝐞 𝐋𝐚𝐭𝐞𝐫 𝐢𝐧 𝐂𝐕 𝐂𝐥𝐨𝐮𝐝𝐬:
Omni-Channel setup in Salesforce Service Cloud
Routing configurations and presence status
Skills-based routing explained

📺 𝐎𝐦𝐧𝐢-𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐢𝐧 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐏𝐥𝐚𝐲𝐥𝐢𝐬𝐭 𝐋𝐢𝐧𝐤 [𝐇𝐢𝐧𝐝𝐢]:    • [Hindi] Omni-Channel in Salesforce Playlis...  

📱 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐖𝐢𝐭𝐡 𝐔𝐬:
👍 𝐋𝐢𝐤𝐞 and share this video if it helped you!
🔔 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞💖 + hit the bell🔔 for more Salesforce tutorials!

🌐 𝐂𝐕 𝐂𝐥𝐨𝐮𝐝𝐬 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲:
💼 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 (𝐂𝐨𝐦𝐩𝐚𝐧𝐲):   / cv-clouds  
👨‍💻 𝐕𝐢𝐬𝐡𝐚𝐥 𝐌𝐚𝐧𝐤𝐚𝐫 (𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥):   / vishal-mankar  
🧑‍🤝‍🧑 𝐋𝐢𝐧𝐤𝐞𝐝𝐢𝐧 (𝐆𝐫𝐨𝐮𝐩):   / 14778108  
📞 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦 (𝐆𝐫𝐨𝐮𝐩): https://t.me/cvclouds
💬 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐆𝐫𝐨𝐮𝐩): https://chat.whatsapp.com/CSJk5PSAiSB...
📸 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦:   / cv_clouds_  
🐦 𝐓𝐰𝐢𝐭𝐭𝐞𝐫/𝐗: https://x.com/CV_Clouds_
📘 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤: https://www.facebook.com/profile.php?...

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