Скачать или смотреть Five Essential Customer Service Skills You and Your I.T. Employees Need to Learn

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CIOs, IT managers, MSP owners, and IT pros: Learn the five essential customer service skills for IT professionals. In addition to technical competence, you need good communication skills, empathy and active listening, problem-solving skills, patience and tolerance, and time management skills. This videos covers all five with more details on each one.

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📺 Learn the six steps in a successful tech support session:    • The Six Steps in a Successful Tech Support...  

🎬 Learn seven ways to improve your empathy:    • Seven Ways to Improve Your Empathy  

🎬 Here are four magical customer service phrases (What to say in nearly any situation):    • Four Magical Customer Service Phrases (Wha...  

What is Compassionate Geek?

The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.

Learn more at: https://CompassionateGeek.com