Day 6: Interpersonal and Relationship Skills & ISO 20000: IT Service Management | Diploma Program

Welcome to Day 6 of our 12-week diploma program! In today's session, we delve into two crucial areas:

1. Interpersonal and Relationship Skills: Discover the importance of effective communication, collaboration, and relationship-building in both personal and professional settings. Learn techniques to enhance your interpersonal skills and create meaningful connections.

2. ISO 20000: IT Service Management: Gain an understanding of ISO 20000 standards and their application in IT service management. Explore best practices for delivering high-quality IT services, improving customer satisfaction, and achieving operational excellence.

Join us as we continue our journey toward professional growth and development. Don't forget to like, share, and subscribe for more insightful sessions!

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