Скачать или смотреть How To Analyze Your Customer Reviews with Text Analysis - Data Crunch

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If you run a business or organizations, it's important to know what your customers are saying about you - whether if its a form of a blog, social media post, review or comment.

This is where text mining and text analysis comes into play. Data scientists build text mining algorithms to mine texts from customers and map out a word cloud to understand their customers.

Dr. Lau shows us how to do text analysis in this Data Crunch episode.

Text analysis data files for this episode: https://goo.gl/Y5YwRH
Google Alerts: https://www.google.com.my/alerts
Brandwatch: https://www.brandwatch.com/

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LEAD is an institute in Malaysia, where we provide courses in Data Science, Full Stack Web Development, Digital Marketing & Business, for individuals and corporates — so they can find better careers or to build successful businesses.

We teach career-ready skills that our students can use right away in their jobs or find a job. Rather than taking years to learn and master a subject, we have designed our courses to shortcut our students to be competent in the workspace.

So we gathered a group of experts in their fields, to teach and mentor our students. Collectively, our 15+ years in technology mentoring means you’ll get real insights & strategies from the best developers, digital marketers, and data scientists.