Tech Glossary | Managed Service Provider (MSP)

A Managed Service Provider (MSP) is a third-party company that remotely delivers a specified set of IT processes on behalf of its clients. These processes can include networking, security, applications, mobility and infrastructure.

An alternative to on-demand services, an MSP offers management, maintenance and support on a proactive and as-needed basis. These services are priced via a subscription model, which allows for more predictable IT spending.

A company can outsource some or all of its IT needs to an MSP. Many organizations choose to outsource the most time-consuming operations, as well as newer technologies for which in-house support is lacking, such as cloud computing.

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