[VIEWER WARNING] Difficult Family Relationship and Lonely Death in Japan Ep.1 - Specialised Cleaner

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※This video contains content that some viewers may find upsetting. Viewer discretion is advised.
※We were given permission by the guarantor of the property prior to filming.

Episode 2
   • [VIEWER WARNING] Difficult Family Rel...  
original version
   • 【遺品整理士／特殊清掃】布団に染み付いた「人型体液跡」が物語る...孤独死...  

It has only been over the last few years that the term “Kodoku-shi” or “lonely death” has become commonly used in Japan. It is a term that describes when a person, usually elderly, passes away alone in their home and is not discovered for some time.
It is thought that the increased number of older people living alone, as well as generally weakened relationships between neighbours and society are to blame for the growing occurrence of lonely deaths in Japan.
What’s often found in these cases is that due to the length of time since passing, decay of the body has progressed considerably and it is the smell from this that alerts neighbours. Kansai Cleaning Service offers a “specialised cleaning service” of the clean up of the staining often found around and under the deceased and elimination of odours.


Our services were requested after the death of an older gentleman at this rented property. Although his child had declined the inheritance of his personal belongings, they were the guarantor of the property and so required it to be professionally cleaned.

We will be clearing out the deceased man’s belongings and will be returning photos, valuable items and money to the guarantor. When we lifted up the futon, the smell became even stronger and we almost had to stop work for a moment. On the first day, we cleared out and tidied up, peeled off the interior wallpaper and conducted an ozone purification process. Following this, we re-coated the concrete underneath the floor panelling, continued with more ozone purification and completed the restoration of the interior. We’d like to thank the guarantor for their co-operation with filming.

00:00 OP
00:38 Explaining today’s property
01:40 Silent prayer and entering the room
02:21 A clear outline of the body stained into the futon
02:44 Job specification
03:29 What is ozone purification?
03:55 How long before the body was found?
05:19 Why decomposition advanced so quickly in the winter
06:10 Staining into the flooring and a strong odour
07:02 Protecting the rest of the flooring
07:14 What’s in the fridge?
08:22 A tidy kitchen
09:10 Separation and removal
09:49 Removing the wallpaper
10:11 Valuable items found in the washitsu
10:33 Continuing with separation and removal
11:55 To be continued…

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We pray that the deceased rest in peace.
At Kansai Cleaning Service, we accept requests daily for cleaning and tidying services.

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