Скачать или смотреть Ep 8: Overview - Memorable Moments || Make Your Brand Legendary Podcast

The last of the gears in the Customer Experience Engine is Memorable Moments. If you implement all the rest of the gears in engine, but not this one, your customers love you -- but they aren't telling anyone to buy from you. This gear is what turns loving fans into raving fans. And it might be easier than you think.

👋 This episode welcomes Caitlin Johnson, a Swoz Consultant, as Scott's co-host for the podcast! Scott and Caitlin discuss how the legendary brands actually did it (and how you can, too).

🔑 Key Topics:
• Why Star Wars can teach us a valuable lesson about our relationship to our customers
• Tangible examples of how famous brands have cultivated Memorable Moments
• Strategies to determine what makes your brand unique (and how to use this to create Memorable Moments)
• Time-tested proof that showcases why any brand -- no matter the industry -- can create moments that customers will never forget
• ...and more

Remember: YOUR brand can be legendary too! 

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🏆Ready to level up? Check out Legendary Brands Academy 🏆
If you're ready to take your learning to the next level, beyond what we can cover in this podcast, then Legendary Brands Academy was made with you in mind. Our online program will show you exactly how to transform your brand into a game-changer in your industry. No more wishing things could be different -- no more theorizing without action -- no more saying "that's for other brands, but not for me." With Legendary Brands Academy, everything is designed for you to take action and see transformation in real-time. https://www.LegendaryBrandsAcademy.com

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🔗 Sign up for our newsletter, and find more info on how we are building legendary brands at: https://www.SwozConsulting.com