The Power of Speed in Conflict Resolution | 5 Minute Sales Training

Unresolved issues can quickly escalate from minor concerns to full-blown crises. In this episode of 5 Minute Sales Training, we explore the crucial role of speed in effective conflict resolution.

Learn how addressing problems promptly and maintaining clear communication can prevent catastrophization—a mental spiral where small issues grow into worst-case scenarios.

Discover two key strategies
1. Act fast: Resolve issues quickly and use proactive "no-update updates" to keep customers reassured.
2. Over-communicate the positive: Focus on what's going right to build trust and confidence.

By mastering these techniques, you’ll not only resolve conflicts but also strengthen relationships, reduce stress, and create a better experience for your customers.

FOLLOW JEFF SHORE ONLINE:

🌎 Website 👉 https://bit.ly/39NIhqU
🟥 Youtube 👉    / jeffshoresa.  .
🎧 Podcast 👉 https://bit.ly/2LlRb5q
📘 Facebook 👉   / jeffshorecom.  .
🐦 Twitter 👉   / jeffshore  
🫱‍🫲 LinkedIn 👉   / jeffshore  

► Email Your Sales Questions to Jeff Here: [email protected]
----
QUICK LINKS:

Shop.Jeffshore.com
https://bit.ly/2MXTpIo

Want free video training each week?
https://bit.ly/39NIhqU

Want to close more sales?
Closing 2.0
https://bit.ly/2Lhxw6v

Want to get into your buyer's mind?
https://bit.ly/2LlRb5q

Want to become a “Market Proof” residential real estate sales company?
https://bit.ly/2YWXOOV

Want to improve your residential real estate conversions? https://bit.ly/3jiYMhr

Thank you so much for taking the time to watch this video. Believe it or not, I read about 99% of the questions and comments that my followers post. :) If you enjoyed the video or have questions, please let me know in the comments section below!
- - -
Jeff Shore is a highly sought-after sales expert, speaker, and author. For over three decades his innovative and real-world selling strategies have helped train sales leaders all around the world. Jeff’s unique approach to sales is informed by understanding the psychology of why people buy. Once you understand why people buy you can reverse engineer your sales style to meet the needs of the customer.

Unlike some sales trainers, Jeff teachers his sales professionals to abandon scripted sales presentations, obnoxious closing lines and other antiquated “used car salesman” techniques in order to make meaningful, emotion-centered connections. Unsurprisingly, these sales strategies really work: last year, Jeff’s residential real estates sales training clients sold over $25 billion in residential real estate. If you are a sales manager or executive looking for ways to increase profits, better train your sales team or simply just “level up” in your current market, Jeff’s leadership training methods are going to get you there.

LEARN MORE.
EARN MORE.
ENJOY YOUR LIFE MORE!
- - - - -

00:00 Concerns grow to crisis over time
00:36 Good news never gets better and bad news always gets worse
00:59 Suppose you're dealing with a medical condition
02:10 Catastrophization
03:32 Solution #1 - Speed
04:25 Solution #2 - Over-emphasize positivity
05:01 2 suggestions

#salestraining #newhomesales #worry