Скачать или смотреть Philips Remote Support - English Subtitles

Aligned to the evolution of services in the health market, Philips adds a more modern structure to provide support and remote monitoring of equipment for our customers.

The Remote Support service, which already exists in Brazil and Mexico is now available for Hispanic countries, which will help us to provide a better experience for the customers!

The clients can be remotely attended by a team of experienced engineers in order to ensure the repair of their equipment in a quickly and efficiently way. This support can be provided by telephone once the equipment has a connection PRS.

If the full repair is not possible to be settle remotely, the diagnosis made by the Remote Engineers, allow field engineers to have a prior diagnosis, so they go more prepared to give support in the customer’s site, ensuring assertiveness in the solution.

The service is available for MR, CT, IXR and AMI in Hispanic, Mexico and Brazil!