"Fixing" the Lenovo Yoga

Описание к видео "Fixing" the Lenovo Yoga

For those that didn’t make it 5 seconds in and are leaving comments. I said, “the screen was falling off and they weren’t happy with the overall build quality of this machine” therefore THEY DID NOT WANT THIS REPAIRED. There is a difference between being a lone technician in your moldy basement vs owning an actual repair business. I value my reputation, and because of this, I’m one of the highest rated repair shops in my entire State. I don’t fix shit that I know is going to shortly break again. I don’t sell shit that I know isn’t going to last. I offer a 1 year warranty on everything I sell. I offer a lifetime labor warranty on everything I fix. If I don’t want to fix it, because either I’m not confident the fix will last due to the devices design, or it doesn’t make sense financially as a business due to the labor involved vs profit made, I give the customer the option to go to another shop that would be willing to do the repair. I even carry a stack of their business cards. I understand some people are in a financial pinch and don’t care if the repair lasts, but no matter what I have them sign, they will always come back and give a shocked Pikachu face when I remind them they were warned it would happen again. It’s very clear those who are criticizing are doing so from a viewpoint of an individual that has no experience dealing with the public as a business. A business that relies on having a good reputation and staying in business by making a profit. If it cannot be fixed CORRECTLY, I do not offer to fix it. Period. You all can go ahead and replace faulty switches with faulty switches, just like a shitty mechanic will gladly keep replacing bad transmissions on a customers car, instead of telling them their model is infamous for having a poorly designed transmission that will only last a few years. This video was an abandoned device that was rigged as cheaply and as fast as possible so it can be loaned out to customers to beat up. I don’t have hours of free time to spend experimenting by replacing the switch with another one and redesigning the power button mechanism just to have it break off a few weeks later, and the customer is not going to pay me more in labor to do so than the machine is even worth. I’m not going to put glue behind the LCD so it can leak into the backlight layer. Some of you have the luxury of doing $40 repairs in your small town with a 20k median income, and spending hours flipping pieces of garbage on eBay for $50 profit because your cost of living is cheap and there’s no risk of getting a bad rep in your city. As a business next to the 3rd most expensive city in the US to live in, I don’t have the luxury of doing that. $40 doesn’t cover an hour of parking here. It’s nearly impossible for a repair shop to survive, you have to choose what jobs are most profitable, and pass other ones off to the next shop. Our labor rates are wildly different, but most of you don’t think about any of this before commenting. Well, here I am, 8 years in, with near perfect reviews across the board, and a loyal customer base. So I guess I’m doing something right just being “another shitty repair shop”✌️

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