Hear from staff and previous callers about calling 111 in a mental health crisis

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This video will walk you through what happens when you call 111 and select option 2 for help in a mental health crisis. You'll hear from someone who's used the service, and from some of the staff who answer calls.

If you, or someone you know, are in a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support.

NHS 111 is available 24/7, every day.

If you are D/deaf or have hearing loss, you can contact NHS 111 using SignVideo (https://signvideo.co.uk/nhs111/) or the 18001 111 Relay UK app.

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