Скачать или смотреть Empathy in UX Design: How User-Centered Thinking Drives Success & Strategic Alliances

Empathy isn’t just a design principle—it’s the foundation of meaningful user experiences and powerful business relationships.

In this session, Empathy in UX Design: How User-Centered Thinking Drives Success & Strategic Alliances, we explore what happens when program management meets a user-first mindset.

💡 Learn how the fusion of UX thinking, program management, and account management elevates client success, boosts efficiency, and strengthens long-term partnerships.

✨ Whether you’re a designer, PM, leader, or strategist, this discussion will help you understand how empathy transforms workflows, decision-making, and customer satisfaction.


Timestamps:
00:00 Empathy Matters
02:52 UX Program Management
05:25 Empathy to Impact
07:54 Real-World Example
10:28 Strategic Collaboration
13:30 Measurable Outcomes
17:39 Final Takeaways
18:45 Audience Q&A
29:27 Conclusion

👉 What’s your biggest learning about empathy in UX? Tell us in the comments!

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#HumanCenteredDesign
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#DigitalExperience
#ProductDesign
#UXLeadership