Aer Lingus Dublin (DUB) to Orlando (MCO) EI121 in Business Class | Was the upgrade worth it?

I flew from Birmingham (BHX) via Dublin (DUB) to Orlando (MCO) with Aer Lingus recently for a conference. This is my first time travelling both Aer Lingus and Business Class. I was really looking forward to it as the seat I booked was the “throne chair” which is limited to only 2 seats which are on their own in space of where there would normally be 2 on the retro fit Aer Lingus A330. I was really looking forward to some luxury and relaxing down time.

The plane was changed pretty last minute to an older, awaiting retro fit, recently purchased plane from Qatar Airlines (2020… still waiting). It was pretty tired and run down, and the experience was certainly a contrast to what I had seen when choosing to upgrade to Business Class. Normally, I am not the type to be overly critical and complaining of experiences and I try and have empathy from the business perspective, but I found it difficult to empathise here, other than with the staff who were put in an unfair predicament.

There was no WiFi, the seat was broken, the in-flight entertainment didn’t work, I didn’t get my special dietary foods, the staff were grumpy and at times quite rude, and I found things largely quite uncomfortable and poor value, despite the attractive price point of Aer Lingus business class.

Further more, post flight Aer Lingus have not been the most accommodating, and I am still in discussions with them about the level of service received.

Would I do it again? Was the upgrade to business class worth it with Aer Lingus? Watch my video to find out more.

Flight EI121
November 2023
DUB to MCO
Registration EI-EIL

00:00 - Dublin 51st & Green Lounge
02:55 - Boarding
03:12 - Business Class Seat
04:26 - Menu & Cabin View
05:15 - Pushback & Taxi
07:30 - Take off
11:23 - More seat features
12:08 - In-flight entertainment
14:00 - Complimentary amenities kit
15:30 - Toilet
15:55 - Snacks and Food Service
19:39 - Lights down for naps
20:50 - Decent
21:57 - Final thoughts
23:15 - Landing & Taxi
24:44 - Disembark

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