9-8-8 (Part Two): What Happens When You Call or Text?

The 9-8-8: Suicide Crisis Helpline provides moments of connection that create hope, support recovery and save lives. Their vision is a Canada where suicide is prevented because everyone can access help when they need it the most.

In Part Two of our two-part series on the 9-8-8: Suicide Crisis Helpline, we explore the service, walk you through what happens when you call or text and talk about the importance of eliminating the stigma around reaching out for help.

Hosts Megan Beahen and Alex Newman welcome back Dr. Allison Crawford PhD, MD, Chief Medical Officer, 9-8-8: Suicide Crisis Helpline, and Aaron, a 9-8-8 responder.

A heads up before you listen that this episode deals with potentially sensitive subject-matter around suicide and mental health. Please find resources linked below, if you or someone you care about needs support. If your safety is at risk, call 911 right away.

Get Help Here: Mental health support: https://www.canada.ca/en/public-healt...

988 Suicide Crisis Helpline: https://988.ca/

The Centre for Addiction and Mental Health | CAMH: https://www.camh.ca/

Hope for Wellness Helpline: https://www.hopeforwellness.ca/

Get support with these mental health resources - Kids Help Phone: https://kidshelpphone.ca/

Contents of this video
00:00 Introduction
00:53 Disclaimer
01:13 What happens when you call/text
06:20 Individualized safety plan
11:00 Emergency services
12:58 Privacy
16:09 Ways to support someone in distress
19:20 What happens after the call/text
20:57 Advice for someone hesitant to call/text
25:20 Conclusion