How to Conduct a Professional Telemedicine Visit Using Good Webside Manner

This video shows best practices for communicating effectively during a telemedicine visit, including making/maintaining eye contact (which is not as straight forward as it seems) and minimizing external distractions. Also included are practical tips on what makes for a professional setup and background, as well as ideal camera positioning.


This video is for research only. The American Academy of Allergy, Asthma & Immunology does not endorse products. Be sure to consult your state and local HIPAA and telehealth regulations as they may differ across the country. A practitioner should also be aware of the limitations of taking a physical exam while using a video platform. This approach will not be the ideal solution for all patient encounters, but it is one tool to consider to meet the needs of your practice and your patients.