Скачать или смотреть Boosting Customer Engagement Through Self-Service Loyalty Programs

Unlocking customer loyalty through data-driven insights and self-service solutions.

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⭐ ABOUT THIS VIDEO:

In this video, Mike Cheng, Head of Digital at City Beach Australia, discusses the importance of knowing your customers to enhance loyalty programs. He highlights the challenge of selling this concept to the store network while emphasizing the need for online self-service solutions. Mike also compares the data availability between online and in-store environments and shares insights on collaborating with SAP Emarsys to successfully launch their loyalty program.

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🔍 ABOUT SAP EMARSYS:

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences.
From digitally native disruptors to global enterprises, SAP Emarsys helps bring out the best CX in every business by meeting customers where they are with the products, information, and experiences they need, exactly when and where they need them.

Website → https://emarsys.com/

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