Скачать или смотреть Why Leaders Must Admit Mistakes | Mark Graban on Building Trust & Psychological Safety

In this highlight from my conversation on the Operations Science Podcast, I share why punishing mistakes drives people to hide them—and how leaders earn trust and respect by admitting their own missteps.

Key points in this clip:

Why people want to do good work—and how punishment backfires

How leaders who admit mistakes set a powerful example

Why trust takes time to build but can be lost quickly

The myth of the “perfect” leader and what employees really see

If you’re interested in learning more about cultivating a culture of learning and improvement, check out my book The Mistakes That Make Us: https://www.mistakesbook.com

📌 More from me:
Lean Blog – https://www.leanblog.org

Podcast: My Favorite Mistake – https://www.myfavoritemistakepodcast.com