Handling Employee Grievances

When informal attempts to resolve an issue or concern have failed, or an employee remains unsatisfied with the response, raising a formal grievance can be the next step towards resolution.

Handling a grievance effectively is crucial, as it might be your final opportunity to address the issue before it escalates to a tribunal. Tribunal hearings can be costly, time-consuming, and potentially damaging to your company’s reputation.

Watch this essential HR webinar, where our expert guides you through the fundamentals of managing grievances and highlight common mistakes employers make.

What we cover:

- Dealing with problems in the workplace

- Common reasons for grievances

- Formal grievance procedure: step by step

- Examples of grievances in the workplace and key learnings

- Resetting grievance procedure: a positive business change

This session was led by Moorepay’s Employment Law Advisor, Carl Hardcastle.