Скачать или смотреть SAP Business One Business Performance

Dashboards help to set and track targets
Performance indicators measure success
Analytical dashboards provide statistical values if that helps to understand the processes

You can start with dashboards at any point, with customers, resources, products or with the support of production control or the measurement of productivity or lead times.

The most sensible approach is to install a central dashboard that identifies contribution margins/sales and assigns other metrics to these central values.

If you are unsure which goals should be achieved, it is a good idea to introduce cost accounting. Cost accounting shows when hourly rates are too high, cost centers have too few productive hours, etc. This is especially evident when cost centers are planned and the differences to actual costs are shown.

Cost accounting, e.g. Business Performance, has a cost unit accounting. From cost unit accounting you can see the actual costs of the article groups and define targets according to the article groups.

Customers deserve your special attention. It should react quickly when changes occur. To do this, you need to consider what view you should have of customers. This is not only about sales but about all data that are valuable for the view on customers. Which article groups are bought, which activities are undertaken by the sales department. Which offers are currently being processed, which orders have not yet been delivered, etc.

If one wants to satisfy customers, one must ask oneself which adjusting screws can be used. This can be compliance with the required delivery quantities and/or delivery times. Or faster response to inquiries or better response to service requests. In SAP Business One you can find a lot of data that you can show to identify gaps and finally improve them. We call these types of figures performance indicators. These figures help to improve the relationship to customers, help to improve products and help to improve the organization in the production department.
For critical processes, we show the standard deviation for the key figures, e.g. for productivity. The standard deviation indicates how the values fluctuate around the mean value. Strong fluctuation indicate unstable processes for which there are many causes. But you can find out this when you look at the orders.
If you find causes again and again you can improve the organization. Step by step. And the fluctuations become smaller and smaller, the organization of the production will be developed to a new level.

This methodical approach helps to define targets.