Work Mom Says Episode 38 - What To Do When Things Go Wrong

Описание к видео Work Mom Says Episode 38 - What To Do When Things Go Wrong

Shit happens at work, but what matters most is how well you handle situations that go horribly wrong. Work Mom shares her step-by-step approach for effectively addressing and solving workplace mishaps.

Themes discussed in this episode:
Get the facts straight first (without emotion)
Throw yourself at their mercy
How one store failed to problem-solve and lost a customer in the process
Collaboration is key when problem-solving
Conduct a post-mortem

More episodes and information at workmomsays.com

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