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Learn how to fix your HP OfficeJet Pro 8700 series printer when it does not pick up or feed paper. A Reload Original error message might display, even if there is paper loaded.

Chapters:
00:00 Introduction
00:15 Remove, check, and reload paper
01:24 Clean the paper feed rollers
01:48 Disconnect and power off the printer
02:09 Clean the paper feed rollers
02:30 Clean the paper path cover rollers
02:59 Clean the rear rollers
03:31 Reconnect and power on the printer
04:05 Reset the printer
04:47 Service the printer

This video applies to the following printers: HP OfficeJet 8702, HP OfficeJet Pro 8710, HP OfficeJet Pro 8715, HP OfficeJet Pro 8718, HP OfficeJet Pro 8719, HP OfficeJet Pro 8720, HP OfficeJet Pro 8725, HP OfficeJet Pro 8727, HP OfficeJet Pro 8728, HP OfficeJet Pro 8730, HP OfficeJet Pro 8732M, HP OfficeJet Pro 8740, HP OfficeJet Pro 8745.

Learn more about fixing paper feed issues on our support site: https://support.hp.com/us-en/document...

More support options for your HP device are available at http://hp.com/support.

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Fixing Your HP OfficeJet Pro 8710 Printer When It Does Not Pick Up Paper | HP OfficeJet | HP