Скачать или смотреть Patient Rights a Guide for CNAs

Good morning, everyone. Today, we will be discussing a crucial aspect of health care that directly impacts the quality of care and the dignity of those receiving it: patient and resident rights. Understanding these rights is essential for anyone involved in health care, whether you are a provider, a caregiver, or a patient yourself.

We will begin by exploring the Patient Care Partnership, a document from the American Hospital Association that outlines the rights and expectations of patients during hospital stays. This document emphasizes the importance of the relationship between the doctor, health team, and patient, ensuring that patients receive high-quality care with skill, compassion, and respect. It covers various aspects of patient care, including involvement in treatment decisions, protection of privacy, and assistance with bills and insurance claims.

Next, we will delve into the rights of residents in nursing centers, as protected under the Omnibus Budget Reconciliation Act of 1987 (OBRA). This federal law sets minimum standards for quality of care and mandates that nursing centers provide care that maintains or improves residents' quality of life, health, and safety. Residents have rights as U.S. citizens and specific rights related to their daily lives and care in the nursing center. These rights must be protected and promoted by the center, and residents must be informed of their rights and the center's rules both orally and in writing.

We will also discuss the role of health care workers as advocates for residents, ensuring their rights are respected and protected. Ombudsmen, required by the Older Americans Act, play a vital role in supporting and promoting the needs and interests of residents, investigating complaints, and providing assistance with care and treatment concerns.