Luke's Story: Our family's experience of Learning Disability care

Luke is a young man with learning disabilities and complex care needs. In this interview, his mother describes their family's experience of different care providers over the years. Many of their experiences were bad, but since the Shropshire Intensive Support Team (IST) became involved both Luke's and his family's lives have been transformed for the better.

00:00 Introduction
04:39 How did Luke come into the Shropshire IST Service?
06:31 Positive experiences before Shropshire IST
07:48 Experience of transitions between services
10:13 What support did you, Luke, and his carers receive?
12:44 Negative experiences of care
23:00 The impact on our family
29:59 Experiences of working with Shropshire IST
38:38 Being listened to
40:55 The future for Luke and our family

https://www.mpft.nhs.uk/services/lear...