Скачать или смотреть Bolstering customer service with conversational IVRs uncertain call volumes

Due to the current situation, many businesses are now facing an enormous call volume increase while dealing with staff shortages. That is when easy and smart automation becomes essential for the client and business. Fortunately, modern conversational IVRs and virtual agent technologies have evolved to a point where they can satisfy a wide variety of customer scenarios while being cost-effective for most businesses.
Speakers:

Chad Hart
Analyst and Blogger, Cwh.consulting

Victoria Evdokimova
Global Sales Manager, Voximplant

What we'll cover:
How the technologies that drive Siri, Google Assistant, and Alexa can be leveraged to implement a high-quality, cost-effective conversational IVR?
How to use modern conversational IVR technology across multiple fields?
Where to apply conversational IVR to aid current challenges?

More information https://voximplant.com.
If you have any questions: [email protected].