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QuickBooks error 1920 (QBCFMonitorService) failed to start error indicates failure in opening the QuickBooks database server manager. This error is often seen when the database server manager is unable to access a hard drive on the desktop in order to create a connection to company files.



How to Fix QuickBooks Error 1920
What Causes QuickBooks Error Code 1920?
Damaged installation of QuickBooks desktop

There is Invalid entries in the registry of your windows

Virus or malware attack on data files

System power failure

Deletion of important system files or registry entry



Steps to Resolve QuickBooks Database Installation Error 1920
Use the below given steps in order to resolve QuickBooks error code 1920.

Condition 1: If you’re trying to install or update QuickBooks desktop
Step 1: Uninstall QuickBooks Desktop
First of all you need to Press the Windows + S keys

After that open the Control Panel

Now choose Programs and Features option









Hit a click on Uninstall a Program

After that choose your QuickBooks Desktop version from the list of installed programs

Now select Uninstall/Change option and follow the on-screen instructions



Step 2: Rename the installation folders
Use Windows Explorer to search and rename every folder locations listed for your Version of Windows:

First of all go to the installation folders





Press Windows + R keys together to open the run dialogue box

Enter the location of the folder and hit on Enter key

Hit a right click on the folder and then choose Rename

Finally Rename the folder to .OLD



Step 3: Manually Resolve the Errors
First thing to do is rename the QuickBooks Desktop company file.

After this open your QuickBooks Desktop and then open the company file.

Now on your keyboard press on F2 or Ctrl+1 keys so as to open the Product Information



After this track the location of the company file listed in the File Information.

Important Note: In case the file name is quite long, it will be displayed with and ellipsis.

Once done close QuickBooks Desktop

After this navigate to the company file location

For Windows 10, 8.1 and 8: Right-click on the Windows Start button and then choose File Explorer

For Windows 7 and Vista: Right-click on the Windows Start Button and then select the Open Windows Explorer.

Once done you have to right-click on the file and choose the Rename option

After this type the new name of the company files and click on Enter. In case, Windows asks you to confirm you to give confirmation for the action then click on Yes.







Condition 2: If you’re trying to update QB Database Server Manager on the server computer
Use these steps if you do not have QuickBooks on your server. You need to share your company file over the network utilizing QBDBMS.





Step 1: Uninstall the QuickBooks Database Server Manager
First of all you need to Press the Windows + R keys together on your keyboard

This will open the Run dialog box. Type appwiz.cpl and hit Enter key





Image - Press OK

Choose the QuickBooks Database Server Manager





Step 2: Rename the installation folders
If you have other Intuit apps installed on your computer system, you need to only uninstall or rename the QuickBooks versions folder located in the Intuit folder: C: \ Program Data \ Intuit

Press Windows + R keys together to open the Run command

Enter (or copy and paste) the location of the folder, and then hit on Enter key

Right-click on the folder, then choose Rename

Rename the folder to .OLD




Step 3: Reinstall QuickBooks Database Server Manager
Database Manager is a part of QuickBooks Database File and allows you to share your company files with other systems connected to the same server. Uninstalling and installing the Database Server Manager can help you fix QuickBooks Error 1920. Following are the steps to follow:



Uninstall QuickBooks Database Service Manager

Download QuickBooks Database Manager

Install QuickBooks Database Manager

Close all open applications and programs on your server computer, including QuickBooks

Open the file (Setup_QuickBooks.exe) you downloaded

Follow the on-screen prompts

Select either Custom or Network Options when QuickBooks asks you to pick an install option



Next, choose Next

Select the best option for your setup (except Express) and press Next

Both the options install the Database Server Manager

Choose “I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing” if you want both Database Server Manager and QuickBooks Desktop on your server computer

Select “I will NOT be using QuickBooks Desktop” if you only want Database Server Manager on your server computer

Follow the on-screen instructions and select Install

Allow permission when Windows asks for permission